Some customer feedback...
March 2012
To the team at Rainbow Removals, I just wanted to extend a huge thank you to you and the guys for moving us for the second time in 12 months! Again, we found the moving team to be polite, helpful and professional throughout. Each one of the moving team we have met on both occassions have excelled our expections of service and this time round were happy to accomodate our 6 month old son and crazy dog. We will, without a doubt, be using you again when we move later this year. Our very best to you and the guys. The Raeburns |
December 2011
Hi Peter et al, I just wanted to say thanks again to Jack, Louie and Fish for the fabulous service they provided last Friday - they were a real credit to your company. It was a really stressful time for us in the lead up to the move and I was so glad that the guys arrived knowing exactly what they were doing and with a lovely friendly manner as well as a professional service. They were absolutely brilliant, worked so hard and were just so helpful - I literally do not know what we would have done without them and nothing was too much trouble for them right down to helping us position some of the more bulky items in place. Please take this as a hearty endorsement of Rainbow Removals and know that if I ever planned to move again we would use you. Many Thanks Shelley and Matt |
December 2011
Hi Guys We recently used your company to move house and I wanted to send you an email underlining what a professional outfit I think you are.... From start to finish, you were superb! I had 1 other company out to quote and aside from them being more expensive, they gave us no information or piece of mind...Luckily you'd been along first so I knew what questions to ask! My first impression of your company was that you really care about what you do and your customers - a great start and you left me in no doubt that I'd definitely be using you for our move. On moving day, your guys arrived bright and early and they worked soooo hard all day. They were charming, courteous and nothing was too much trouble. They were exceptionally professional and made our moving day incredibly stress free. What a top bunch of guys - and where do they get the energy from (other than keeping red bull in stock)!! Please will you pass our thanks on again to all 4 of them - I would have no hesitation in recommending you to my friends etc in the future. Thank you so much for taking the pain out of the day. All the best Lucy and Jon (Brailey) |
November 2011
Sirs, I just wanted to let you know how impressed my wife and I were with the team that moved all our property from Access Storage to 11 Conygree Close. They were helpful, efficient and worked very well as a team. Nothing (as far as I am aware!) was dropped or broken and as an added bonus (for my wife, anyway) one of the team at least was a Spurs supporter! I am sure that if/when we move again, I will be asking Rainbow Removals for a quotation. Kind regards Colin A Mercer |
November 2011
We used your service this week to move house within the Lower Earley area. The whole process was made completely stress-free through using your services. The packing and dismantling of the furniture went smoothly and quickly and saved us so much effort. And on the other end, the unloading and re-assembling of the furniture was also expertly done. We were most impressed by the professional attitude of the team (Scott, Dan, Luke and Fish) - they were very polite and well mannered, and very responsive and customer-centric. They were also kindly tolerant of our 20 month old daughter running amongst them all day! We will recommend you highly to friends and colleagues. Thanks! |
November 2011
What efficient service! The van arrived on time. The men were friendly and polite and nothing was too much trouble. They reminded me not to switch my fridge on for a couple of hours. They were even considerate in not parking the van on the grass verge at the retirement village to which I have moved. Such a pleasant experience. THANK YOU. Lynette |
October 2011
I just wanted to say a massive thanks to the guys for a job well done! Everyone worked really hard and professionally and I was very impressed with the polite and efficient service. James |
October 2011
Dear Rainbow Removals,
We want to thank your team for making our move last week from Reading to London go so smoothly. We shall certainly recommend your company if our Reading friends ever ask us. Sincerely,
John Murray |
October 2011
Moved from King Edward's Road, Ascot, to Redhill Close, Derry Hill, Calne, Wiltshire, last week. The team of packers and loaders arrived on Thu 06 Oct and were totally efficient. We were most impressed. The actual move took place on Friday 07 October. The team were great - nothing was too much trouble and the practised ease with which large, heavy items were lifted and shifted was amazing. To that end, would you please pass our most sincere thanks and gratitude onto our team of movers: Frank, Grant, Luke and Jack. Should the opportunity arise we shall certainly be recommending you to friends, family and anyone else moving and we are happy to be used as referees for your company. |
September 2011
Hello We couldn't have chosen a better company! Such a stressful day was made a whole lot easier by the total professionalism and enthusiam of the Rainbow team. Nothing was too much trouble and this made the move from Reading to Gillingham (Dorset) a pleasure. Thanks and best wishes Andrew and Tracey Phenix |
August 2011
Hello, as you know we successfully moved into 12 Bramley Green Road on Thursday. We are thoroughly exhausted but very pleased with the house! We wanted to say a big thank you to your team lead by Martin, who were really brilliant on the day. They were polite, helpful and took really good care of our possessions. Thanks again Alison & Jason Eastman |
July 2011
Hi there, I just wanted to write to let you know that I will be recommending your company to all my friends and family who are moving. I have moved all around the country over 15 times in my life and I have to say that you guys were amongst the best. You were the first to come round and give us a quote. Michael was really polite and friendly and I thought your method of quoting was no nonsense and also the most competitive. I also appreciated how there weren't any hidden extras. When Stuart and his team came round on the day we moved I was really impressed by the way they introduced themselves. They were very polite and courteous and didn't make us feel like we were in the way (which can sometimes happen). Many thanks for all your hard work. All the best Jessica Gibson |
July 2011
We just wanted to send a note of thanks for the fantastic job done on Friday by Stuart, Tommy and Daniel. They worked like trojans over a very long day and were happy, extremely friendly and helpful and willing. Ditto for Neil on the packing day on Thursday.
We are very grateful for a hassle-free move and your company and your team deserve the highest praise.
Thank you and best wishes, Chris & Jill Willows. |
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July 2011
Your service was way beyond our expectations. The whole team worked very hard from start to finish and our move was completed quickly and smoothly. They were courteous and efficient and we would recommend Rainbow to anyone. Mr & Mrs Weir |
June 2011
Dear Sir/Madam,
Re my move today (Wild Briar, Finchampstead). I'd just like to pass on my praise to your team who moved my house contents to Eversley storage this morning, they were brilliant!
Friendly, professional, and obviously take pride in providing the Customer with a hassle free stress free day. Thanks for a job well done, and we will definately use Rainbow again in the future.
Kind regards
Steve Karlsson-Waller |
June 2011
Please pass on our thanks to Stuart, Jack and Lewis who moved us so efficiently from Berkshire to Somerset last Thursday and Friday. They were so polite (I don't think Graham has been called sir so many times in one day before!) and nothing was too much trouble for them. They made what could have been a stressful 2 day move into a smooth and flawless operation. We will not hesitate to recommend you. Kind regards Helen and Graham Lofting |
May 2011
Just to say VERY many thanks to all the team involved. It was a difficult time for the family ( for personal reasons) & the move went so smoothly. We can't thank you enough for the consideration & kindness shown by all the boys on the pack up day & actual move. With Regards, Sue & Mike Hampton |
April 2011
Just to say thanks for moving us in today! The team did a really great job and we were pleasantly surprised that they were all so polite!!! I got told off for swearing! Kind regards Rachel |
April 2011
Dear All, In amongst the continued chaos of moving! I would like to thank both Frank and Luke for the great job they did moving all our belongings last Thursday. They worked continuously hard through the day. Even when we had a few issues with size of doors vs size of furniture mis-match(!) they were great with good suggestions. They made the day easy! I was very impressed! Thank you again You are definately on my recommendation list!!! Alison |
March 2011
Thanks Peter your guys are fantastic fella's. Professional, skilled, hard working and good fun too. With thanks - great service. Kind regards Andrew |
February 2011
Thank you so much for an excellent service. Your removal team under the supervision of Stuart were considerate, polite and very helpful and the refund on the returned boxes was very prompt. We would recommend your comany to anyone considering moving. Regards Terry & Maggie |
January 2011
Dear Michael I just wanted to write a quick e-mail to say thank you to you all at Rainbow Removals for the excellent service you gave us for our recent move. The weather was not favourable, but the team did a great job and made the process easy and stress free for us! Thanks again and Happy New Year Tracey-Anne |
October 2010
Michael, I am writing regarding our house move to 47 Bowes Road on 15/10/10. The service we received was excellent and I will recommend your company at every opportunity. I was delighted with the calibre of the removal team, from keeping me updated as to their arrival time, to their care and attention with my belongings, to their exceptional politeness. As you know, you came to me through recommendation and it's clear why you were. My husband, extremely hard to please, was delighted. Rainbow made our house move so much less stressful. And you can quote me on that! A fantastic competitive price always helps too! Please pass my compliments and thanks once again to the team. Kind regards
B Blakeley |
September 2010
Thank you, Rainbow Removals, for making our move to Cornwall run so smoothly. Nothing was too much trouble. The guys were great....so hardworking and well organised and really patient at the new house when I kept changing my mind about where to put things. No breakages, no problems.
Many thanks. Kate R |
September 2010
Hi there,
Just wanted to thank you for such wonderful service today transporting my furniture to my sister in West Sussex.
The men on the lorry did a really good job. They had a problem getting a wardrobe upstairs which resulted in them having to move other furniture twice but they didn't mind and worked really hard to complete the job satisfactorily.
I would certainly have no hesitation in recommending them to others and please pass on our thanks to them.
Hopefully that completes our dealings for the time being!
Mrs E Persin |
August 2010
Hi,
Just wanted to say a very big thank you to the guys that moved us we were really pleased with the way that they moved every thing and got us sorted at our new home.
We would certainly recommend you to friends and family.
Fantastic service and a reasonable price, although a little more expensive than a few of our quotes but in our opinion simply the best!"!!
Thanks again for a wonderful service.
Kind regards
Des and Jacquie Brookes |
August 2010
I would just like to say how nice it was to deal with quick, efficient and polite people for a change. Your team were excellent yesterday and took so much of the worry out of the day for us, we are very grateful and thankful for a job well done. We would highly recommend you to anyone and will be ensuring the estate agents we are using in Lower Earley try to recommend you when they can too.
Best Regards
Alison |
July 2010
Dear Peter,
I wanted to write to thank you for bailing us out of a tricky position last week after Armishaws had dropped us in it from a great height at the last minute. Everything went very smoothly indeed, and I would like to commend Martin and his team (Louis, Marcus and Luke) for an excellent job. They were courteuous and polite at all times, and took a great deal of care with our belongings, and made sure they moved us in as carefully as they had moved us out. Nothing (except one cheap wine glass) was broken or damaged, and my wife and I were very impressed indeed, and would have no hesitation in recommending your services to anyone else in future.
Thankyou once again.
Regards
Mike |
July 2010
Good friendly service, Team work by guys who know their job inside and out, Fast but aware of customers requirement at all time during and after the move, Packaging supplied in Excellent conditing and can be clearly marked for each room. Highly recomend the service to friends, family and niebours.
Many thanks Rainbow. Mr D Atkinson |
July 2010
Dear Rainbow Removals, Never having used a removal firm before did not know what to expect but am very happy to say how helpful & professional your guys were. We moved from Reading to Poole into a storage unit.
The storage co. also gave great feedback on how helpful the guys were too. Moving is a stressful time but they certianly made it much easier for me on the day!!! Phoned already to give my thanks but also wanted to put into writing aswell :-) Would definitely recommend & use again myself. THANKS AGAIN!!!! Juliet |
June 2010
Dear everyone at Rainbow Removals
A huge thank you for an excellent job very well done for us last Thursday by Martin and his crew! They all helped to make our moving day go very smoothly and no challenge was too great!
Our whole experience with Rainbow was first class, from the initial valuation through to the final farewell. Please pass on our thanks to them all.
Wendy |
May 2010
Dear Peter,
This is just to say how helpful we found Neil and both Tom and Tim regarding our recent moves from Windmill Avenue to the storage in Molly Millars Lane and to our new home in Freshford Street.
We will be in touch again when we are ready to move the rest of our possessions from storage to London.
Best wishes,
D Ireland |
March 2010
Just a few lines to say a BIG THANKYOU to the guys involved with our move. Although booked only the week before everything went smoothly and to plan. Nothing was too much trouble for the guys moving us and we felt well looked after and in good hands. Many Thanks Again, would have no hesitation in recommending Rainbow Removals to anybody requiring their service. Kind Regards Scott |
Feburary 2010
I just wanted to say a huge thank you to you for sending along Martin and the lads who did a fantastic job with our move. They worked really hard, were so helpful and did a great job at getting big bits of furniture through spaces where I didn't think it would be possible! I wouldn't hesitate to recommend you to anybody planning a move. Kind regards, Alisar and Ian |
January 2010
I would just like to say the move went incredibly smoothly and the team were excellent, friendly, helpful & effecient and iI wouldn't hesitate to recommend Rainbow Removals.
Kind regards
K Seaton |
November 2009
Just a short note to let you know what a great job Martin and his team did on our son's move from Slough to Basingstoke last week. Despite the need to carry everything down three floors without a lift there were no complaints. Martin was very knowledgeable and helpful and was able to advise us about what things needed dis-assembling to avoid damage. Moving is a stressful experience but we couldn't have had a better team to ensure things went smoothly. Regards G Packham |
August 2009
Hi Peter Please thank your guys for us. They were fantastic and took good care of our belongings, packing it very well. Mr S Hull
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July 2009
Dear Peter Firstly can I thank all of your company for the efficient way in which you carried out the removal of our furniture and effects from Crowthorne to Watchet in Somerset, in particular the three lads who actually moved us. They were brilliant. We are now completely settled and everything is in place so I have great pleasure in saying that there is nothing missing and nothing is broken. Your foreman Mr N Cooper, who dismantled and put back together the clock is a genius. Just before they were leaving he noticed that the pendulum had not been connected back to the clock, so he did it there and then. The clock which had not worked for three and a half years is now working perfectly. Thank you again for all your help
Best wishes
Mr R Franklin
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June 2009
Please pass on my thanks to the guys who moved our belongings they were brilliant and did a very good job. Many thanks again
Kind regards
LP
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May 2009
Dear Michael I know I phoned you after Neil and Simon left here on Thursday, but I felt that I wanted to put it in writing.
We can’t praise those two guys highly enough, they were excellent and so helpful and we would recommend them to anyone.
Thank you all very much for a wonderful service Yours Sincerely Iris and Chris
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March 2009
Hi Michael/Peter A quick note to say that we were very happy with the service and the way your guy's made our move so easy and as stress free as is possible. Regards Linda
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February 2009
We were very pleased with the service and good will of al l your men who helped us move on the 5th and 6th of February. What a great bunch you have. Nothing was too much trouble. Please pass our thanks to them all again. We will certainly encourage a couple of friends moving in the next year to be moved by your company. Kind regards, Sandra and Geoffrey
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December 2008
Hi Peter, I’d just like to say thanks for the work that your guys did for us on Friday – they were very polite and efficient and we were very pleased with the way the move went. Sharon, Gildford Surrey
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November 2008
Dear Rainbow Removals
I would like to express my thanks for all the hard work you did to move us on the 28th of October. Your removal guys were really polite, helpfull and bought a great sense of humour to a stressfull situation.
Me and my family are gratefull for all your help and smooth operation on the day and would recommend you to our family and friends. Many thanks once again, JW Bagshot Surrey
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October 2008
Hi Peter,I just wanted to drop you an email about the 2 guys you sent around on Wednesday morning. They were fantastic. I had 2 JOKERS from Harvey deliver the couch and they push and shoved the couch for 15 – 20 minutes before saying it wouldn’t fit up the stairs. Your guys walked in accessed the situation and then confirmed the couch would go up the stairs in about 1 min.
It then took them about 8 minutes to get the couch up the stairs into place. So pass on a big thank you and buy them a beer next time you see them, they are worth their weight in gold. Cheers,
Narell |
August 2008
Just a quick note to thank you and your for team for the smoothness of the move. As the sale of our house proved so difficult, estate agents and solicitors and seem to live in a different world to the rest of us! I was concerned that the move would give me additional problems, I should have known better, your guys were fantastic!I have no problems with recommending Rainbow to anyone thinking of moving!
Regards
Mr Smith |
June 2008
Peter I’d like to thank the team that moved us from Bracknell to Crowthone last week. We were impressed with their efficiency, courtesy and cheerfulness. We will certainly recommend your firm to others Mr & Mrs Whinter
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Feburary 2008
I would just like to express my thanks to you all for an excellent job on Friday 22nd Feb 2008. The lads all arrived on time and despite having to dismantle a large 3 door wardrobe and negotiate a difficult staircase all went like clockwork and everthing arrived intact. Nothing appeared as too much trouble and we still managed to retain some tea and coffeeI would have no hesitation to recommend the company to my friends and colleagues. Again many thanks for a job well done Mr Henderson
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November 2007
Dear Mr Ferguson Firstly I must apologise for the lateness of this email. I am now settled into my new home and cannot thank you and your team enough for all the help you gave us to make our move run smoothly. The team of men had a hard job with our old home as access to the property was not easy to say the least. They were absolutely brilliant and we can't praise them enough. They worked so hard to get everything in the new property where we wanted it. Although I know I gave up directing in the end due to the amount of boxes that we had.
I will definately recommend your company to anyone and would use you again. Thats if you haven't been put off by the amount you moved for us.
Best Wishes to you all
Regards
Mr and Mrs Ure
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October 2007
Peter,
Thanks for doing the job you said, get a piano moved & delivered. It`s nice to know there are people like you who keep their word, and don`t let you down. Many thanks Maureen
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September 2007
Moving from Dark Lane to Firs Road end September. We were really impressed with the professionalism and courtesy of the guys who did the moving. They were really excellent and will recommend your company to others. Thank you. Alan |
August 2007
Peter, I would just like to say thanks for your services last Friday – we were really pleased with professionalism and efficiency of the two guys that did our moving for us. We will definitely recommend you! Claire
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July 2007
I would like to thank your team for the highly efficient way they carried out the removal on 19th October. They were very polite,seemed in control of the move at times,damaged absolutely nothing and just never stopped working! One can ask absolutey nothing more. We will certainly recommend your firm to others. Thank you once again.
John |
June 2007
Peter, Just to say thanks for the removal job you did for me on friday you have a very skilled team of workers all very kind and help out where needed clean vans and clean job Many thanks
Jim |
